Transcribing Zoom cloud recordings with Otter.ai

. 3 min read

 

Cloud Recording Sync

Otter can automatically sync cloud recordings from your Zoom account and transcribe them in your Otter account.

Here is a sample of Otter's interactive audio transcript:



Setting up Cloud Recording Sync

Setup is easy, secure, and one-time only.

WHO SETUP PLANS REQUIRED
Zoom admin Configure Cloud Recording
Pre-approve Otter app
• Zoom Pro or higher
Meeting hosts Connect Otter to Zoom
Configure Cloud Recording
• Zoom Pro or higher
• Any Otter plan

 

Connecting to Zoom in Otter

1. Log in to Otter.ai, click the profile icon at the top right, and then click Account Settings.

2. Click the Apps tab, find Zoom under Connect Apps, and then click Connect.


3. Sign in to your Zoom account.

4. Click Authorize to connect Otter.ai to Zoom.

 

Configuring Cloud Recording Downloads

1. Sign in to your Zoom account

2. Click Settings on the left, and then click the Recording tab.

3. Make the following changes to your settings:
•  Cloud recording: Enabled
•  Record an audio only file: Enabled
•  IP Address Access Control: Disabled
•  Only authenticated users can view cloud recordings: Disabled
•  Require password to access shared cloud recordings: Disabled

 

Configuring Cloud Recording Downloads (Admin)

1. Sign in to Zoom as the administrator.

2. Under Admin, click Account Management, and then click Account Settings.

3. Click the Recording tab and make the following changes to the settings:
•  Cloud recording: Enabled
•  Record an audio only file: Enabled
•  Cloud recording downloads: Enabled
•  Only the host can download cloud recordings: Disabled
•  IP Address Access Control: Disabled
•  Only authenticated users can view cloud recordings: Disabled
•  Require password to access shared cloud recordings: Disabled

 

Pre-approving Otter in Zoom Marketing

1. Sign in to Zoom Marketplace as the administrator.
2. Go to Otter.ai Live Video Meeting Notes for Zoom
3. Change Pre-approve to Enabled.


Local Recording

For Zoom local recordings saved on your computer, you can manually import them into Otter for transcription.

1. Log in to Otter.ai, click the Import audio/video button, and then click Browse files.

2. Go to the folder where Zoom saves local recordings. By default:
PC: C:\Users\User Name\Documents\Zoom
Mac: /Users/User Name/Documents/Zoom

3. Select one or more file(s) to import:
audio_only.m4a is an audio file, which is smaller and faster to upload
zoom_0.mp4 is a video file, which is larger and slower to upload


Hold smart meetings with Otter.ai and never miss a thing

Get the Otter Voice Meeting Notes app for iOS and Android, or sign up online at otter.ai.

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